iPaaS Puzzle Show APJ & EMEA: Prevent “Epic Fails” in Customer Service

International webMethods User Group
Sep 23, 2022, 6:00 – 6:30 AM

Virtual event

About this event

Hi iPaaS Puzzle Friends in APJ & EMEA,

Please join us for our iPaaS Puzzle Show! 

We will go discuss the solutions to our

2nd iPaaS Puzzle: Prevent “Epic Fails” in Customer Service.

With your solutions to our puzzle fewer of our customers will be as sad and frustrated as this one:

After that discussion, we will introduce the next iPaaS Puzzle! Please post your own iPaaS Puzzle Suggestion in this form. If we choose your suggestion, we will send you a little gift.

All of this including some friendly banter will be over in under 30 minutes and soon after we will head into the weekend 😊

Please forward this meeting invite to anyone interested. 

We are looking forward to seeing you there! 

P.S. Picture of the frustrated customer created with the help of Midjourney


  • Dave Pemberton

    Software AG

    VP, Integration Product Management

  • Prabavathy Arumugam

    Software ag

    Developer Evangelist

  • Irene Cramer

    Sunshine mixed with a little hurricane | Data scientist, IoT expert & digital transformation consultant.

  • Mark Finnern

    Software AG

    iPaaS Cloud Success Engineer



Friday, September 23, 2022
6:00 AM – 6:30 AM UTC


2nd iPaaS Puzzle Results review!
webMethods News!
Next Week's iPaaS Puzzle revealed!
Horn Out!


  • Mark Finnern

    Software AG

    iPaaS Cloud Success Engineer

  • Charlotte Bryan

    Customer Engagement Marketing Specialist

  • Tiina Kaitalahti

    Sales Assistant

  • Samuel Vandecasteele


    Integration Architect | Managing Partner

  • Nina Klueckmann

    Software AG

    Director Customer Marketing

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